Privacy Policy

Introduction

ultranexorvexium.top SARL ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ultranexorvexium.top and use our services. This policy applies to all data we collect through our website, services, and any related communications.

Data Controller Information

The data controller for your personal information is ultranexorvexium.top SARL, a company registered in Luxembourg with registration number RCSB468273. Our registered address is Avenue de la Liberté 32, 3631 Dudelange, Luxembourg.

Data Collection

We collect information about you in several ways. The data we collect includes personal information that you voluntarily provide to us and information that is automatically collected when you use our website and services.

Personal Information You Provide

• Contact information (name, email address, phone number)
• Business information (company name, restaurant details)
• Communication preferences
• Information provided through contact forms or email correspondence
• Financial information related to delivery platform costs (when provided for analysis)

Automatically Collected Information

• IP address and location information
• Browser type and version
• Device information
• Website usage data and analytics
• Cookie and tracking technology data

How We Use Your Information

We use the information we collect for various purposes, including to provide, maintain, and improve our services. Specifically, we use your data to:

• Provide food delivery commission cost analysis services
• Respond to your enquiries and provide customer support
• Send you information about our services and updates
• Improve our website and services through analytics
• Comply with legal obligations and protect our rights
• Process payments and manage client relationships

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal bases:

• Consent: When you provide consent for specific processing activities
• Contract: To perform our contractual obligations to provide services
• Legitimate interests: For business operations, analytics, and service improvement
• Legal obligation: To comply with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For more detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist us in operating our website and conducting business
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Generally, we retain client data for up to 7 years after the end of our business relationship, unless a longer retention period is required by law. Marketing data and website analytics data are typically retained for up to 3 years.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation of processing
• Right to data portability: Request transfer of your data
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions by the European Commission.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Complaints

If you believe we have not handled your personal data in accordance with this policy or applicable law, you have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (Commission nationale pour la protection des données - CNPD) or your local supervisory authority.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Luxembourg. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Luxembourg.